Poor service equals change of provider.

<p>In April We took over ownership of a small supermarket and our Airtime provider was Flash Mobile.</p> <p>No one working at Flash mobile knows what they are really doing and requesting a simple reading of your balance leads to you being transfered 3 times giving your Id 3 times as proof of who you say you are and then them taking for ever to give you info you can not use anyway. You have to jump through hoops as the call center is not trained well enough to understand how to give you the simpilist answer to help you when theire equipment is actually at fault. They also print R5 airtime but when the customer loads it you see that it has actually gone through as much more. The list of problems has tried to have been addressed however we are waiting over a month for someone to come out to see us with no sign of that anywhere in our future. So thank you Flash you have convinced us to switch. I dont know who the Ceo of your company is but im sure he will be looking for a job real soon .</p>