FLASH - PEPKOR NON EXISTENT CUSTOMER CARE

I have a major gripe against Flash (the sellers of airtime devices). I purchased their Move-T device just over a year ago and experienced problems within a week with the device, which was only rectified when I posted here on Hello Peter. A week ago the device wouldnt connect to their site to load and sell airtime. I sent them a query from their website form and received no reply. I sent them a query via their sms hotline and an email to their customer service. No reply received on any of those. In between I also phoned their call centre, and that was a nightmare, each time I had to hold on for about 15 minutes with inane commercials screeching in my ears and each time I was passed on through 5 or 6 people - having to repeat the full story every time, only to have the call dropped when I got hold of someone who said they can actually assist. (I have made about 8 or 9 of these calls). My last resort is to post here. Everyday the machine is not working I am losing money and I'm sure that when they one day rectify it, lost revenue because of their inefficency will not be considered.