1 reviews | Active since Jul 2019
Cell c and flash worst companies to deal with if you are a customer
Hi I have bought R200 cellc worth of airtime using the flash method to purchase. When I loaded the the airtime. It was uploaded as data and not airtime.i didn't need data as I have uncapped wifi at home. The reason I bought R200 airtime was to buy a voice bundle worth R199 and you get 900 minutes any network which I never got a chance to do as the R200 was data bundle. I called flash with the owner and flash confirmed it is airtime that was sold. I call cellc they say it was data bundle that was loaded and not airtime.cell c sent me an email stating that I loaded a data bundle and not airtime. Yet the voucher slip shows airtime. Cell c and flash did nothing at regarding this and I have lost R200 airtime. That was my last R200 to purchase the voice bundle to call up clients to make money as I am currently unemployed. It's sad cell c is blaming flash and flash is blaming cellc yet it was not the owner who sold me the voucher or my fault as a customer. I have made over 5 calls to both cell c and flash and getting no where With no minutes which I wanted to buy as I buy this bundle every month.
