Horrific

My company was established in 1972 and in all this time I have never experienced such bad, rude, unprofessional, and threatening behavior.

Having insulted my husband who is a 70 year old consultant engineer who questioned bypassing an isolator wherein he was told he had an attitude problem and that their account was to be paid immediately. We paid the account for a call out fee and another fee for bypassing the isolator. When this blew the next day they then bypassed the earth leakage and said our electrical system was dangerous and that our tenant should take us to court! We have an electrical compliance certificate. We were presented with a quote for R13000. At this point we called out our usual electrician (a forty year old company) who told our tenant that what Flash had done was ******* and dangerous. Once we told them that we would not be accepting their quote, they then presented us with a bill for R1800 for bypassing the earth leakage and a call out fee. We refused to pay this account as clearly on their first invoice it states “workmanship guaranteed for six months”. We feel that they are attempting to discredit our electrical system to cover up their incompetence. When we suggested we would report this matter to the Electrical Contracting Board of SA (for an opinion) my husband was told “oh they’ll just laugh at you.”

We suggest the directors of this company be given the opportunity to investigate this matter fully before we take any further action.