Flash Freeze & Flush Enterprises - Worse Electrical and Customer Services Ever!!!!

On 24th Sep, the power cut in our home. Went onto the Internet to find a "reliable" electrical company that could help and came across: Flash Electrical as their website said they work 24/7 as it was a public holiday. So they came out, accessed the job and I was told that a new circuit breaker had to be replaced. They would get the power up and running temporary and return the next day with the new circuit breaker. The cost would be R 3200.00, when I asked why it was so much, she rep**** because I called on the public holiday and its double rates. What I do understand is that the main work will only be completed on Tuesday which is a normal business day, so I still feel **********. She (Sue) would NOT give me the R 150.00 as per their website as she said no it doesn't apply, even thou when you read the the website, it says "Receive R150 discount off your final invoice" https://flashelectrical247.co.za/?gclid=Cj0KCQjwxbzdBRCoARIsACzIK2l_4_D6Jfr2YN8zVcSSlNsUp5EI3-5BcKBroNei-gCAGjwu3u3fhTMaApnOEALw_wcB. So I agreed to the price as one needs electricity, Sue was not backing done and came across a bit aggressive, (I should have known better when that tone in her voice changed), it was after 18:00 and not like I had much of a choice here. The electricians put the temporary fix in, the power went back on and left. They returned the next day to replace the circuit breaker and left. On Wednesday the power kept tripping and called Flash Electrical. The same electricians came out. On Thursday night and Friday night the lights started to dim and brighten. Again I called this Flash company on Friday night and Sue said the electricians would come through on Saturday. After waiting the whole of Saturday, the electricians arrived at 18:00. This time different electricians came out. After investigating, this electrician said the fault was that the power was put on bypass which was never taken off when the first electricians came through on Monday to get the power running temporary. There was a cable which was left live and no one could tell where it was originally connected too. These electricians tapped off this wire, fixed the connections and everything will hopeful run properly now. But will have to see what happens on Sunday. Throughout this constant calling, I had to deal with this lade Sue who lacks the ability to provide customer service over the phone, professionalism, the lack of prioritization, couldn't be bothered whether the problem was fixed properly or not, said she would call but but never does and is a rude b#tch, with a fu#k you attitude that comes through on the phone like how dare I call with this small insignificant little job... Sue: if I've already paid you can you not prioritize to sort out your mess instead of placing me at the button of your list. Clearly numerous s****s are lacking on all levels here. So after calling her again this Saturday evening, she said she would call me back with the details I was asking for. Still hasn't called back. To the owners of Flash blah blah ..... Markus Grobler and Mariana Beukes - is this how you run your company and provide services. Sending electricians that mess up the job first time, second time even thou your website says " Are You Looking for an Electrician, who is On Time, Fast, Friendly, with Years of Experience but best of all is COMPLETELY TRANSPARENT WITH THEIR PRICING" topped up with an idiot who doesn't understand the first thing of how to treat your customers fairly, or it R3200.00 such a small amount, that I should be treated like trash!!!!!! To everyone reading this review, if you need the earth leakage replaced, don't call this company as they and including Sue will mess you around as they don't complete on time, not friendly and not transparent, actually the opposite of what they claim to be... What **********, be careful so you don't go through what I had too.