Fixitt Appliance Repair Centre come fix your mess

Fixitt Appliance Repair Centre came to repair my fridge. They broke my evaporator cover. I paid R1170-00 and my fridge is worse. I have been trying to call them. Phones are not always answered. Emailed them. Emails unanswered. Eventually they answered phones after struggling for 2 days and asked them to come back. Took the job no and it’s now 3 days later haven’t heard from them neither did they send someone out to fix their mess. This is their website www.fixitt.co.za