

Fix Store
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2016
The 15 April 2026 i went to buy clothes at the store, The-Fix at Chrishani Mall at 16:42 for my self. Upon paying time at the till the network for paying was slow. The lady by LERATO who i assume is the manager was brutally rude and insulting to me, she ordered the cashier who was helping me'Tlhabanela' to cancel my transaction as it taking time for other customers behind me, while the other Till was closed not being used, when I asked her why my transaction has to be canceled because of network, am the customer too l, who came first, she said I will have to wait, or do what ever I want and she doesn't care as she is used being reported by us unless customers. She was insulting and shouting me at the Till point in front of other customers without care. Please if you can, check the CC cameras at the time I have mentioned above. Lerato need to be call in order we can't be complaining about her all of us at Christmas Hani Mall Please please
1 reviews | Active since Aug 2016
The 15 April 2026 i went to buy clothes at the store, The-Fix at Chrishani Mall at 16:42 for my self. Upon paying time at the till the network for paying was slow. The lady by LERATO who i assume is the manager was brutally rude and insulting to me, she ordered the cashier who was helping me'Tlhabanela' to cancel my transaction as it taking time for other customers behind me, while the other Till was closed not being used, when I asked her why my transaction has to be canceled because of network, am the customer too l, who came first, she said I will have to wait, or do what ever I want and she doesn't care as she is used being reported by us unless customers. She was insulting and shouting me at the Till point in front of other customers without care. Please if you can, check the CC cameras at the time I have mentioned above. Lerato need to be call in order we can't be complaining about her all of us at Christmas Hani Mall Please please
1 reviews | Active since Aug 2017
My mom went to do a card replacement at Fix store chris hani mall where she was refused help because she lost her smart card as well.What she had was a her old green book with her ****en surname so she brought her marriage certificate to prove it's her but they refused to help her.She asked for the manager and the most rudest lady called "Nhlanhla" answered them whilst sitting down unbothered and had remarks like "you've come to brag with a marriage certificate?does it have a barcode to be scanned? is that a way to talk to customers ? she asked her to call her superiors and she refused stating that she must go use her own airtime she'd not let her call the head office.She walked away and mom decided she just wants to pay her account and leave ,that was also a struggle after the manager had remarks while talking to the cashier (thobane) which also said if she wants she won't help her pay .The service is Shocking
1 reviews | Active since Aug 2017
My mom went to do a card replacement at Fix store chris hani mall where she was refused help because she lost her smart card as well.What she had was a her old green book with her ****en surname so she brought her marriage certificate to prove it's her but they refused to help her.She asked for the manager and the most rudest lady called "Nhlanhla" answered them whilst sitting down unbothered and had remarks like "you've come to brag with a marriage certificate?does it have a barcode to be scanned? is that a way to talk to customers ? she asked her to call her superiors and she refused stating that she must go use her own airtime she'd not let her call the head office.She walked away and mom decided she just wants to pay her account and leave ,that was also a struggle after the manager had remarks while talking to the cashier (thobane) which also said if she wants she won't help her pay .The service is Shocking
Hellopeter has tracked Fix Store across 8 reviews. Fix Store hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Fix Store? Write a review to help others decide.
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