MT
MN T

1 reviews | Active since Oct 2014

09 Jan 2024, 11:32

disappointed

December i lost my job and i told fix debt that i am no longer working .they said to me i must forward then my retrenchment letter from your employer.i don't have the formal letter that state my job has ended.it was told by my boss.

fix debt [01/04, 4:26 pm] +***5: Good day, Trust you are well. You have failed to make your last debt review installment. Please urgently contact our offices for payment arrangement. Regards, Tebogo Mokwena

Fix Debt Payments [01/09, 6:58 am] : "Dear Client, We are pleased to inform you that we have finalised your repayment proposal and we are now ready to prepare your Debt Review Court Application. FIX".We are preparing you documents for court application.. I have communicated with then one missed payment they are talking me to court.this people they are unfair because i had updated them about my situation.

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Replies (1)
FIX DEBT
FIX DEBT's reply24 Jan 2025, 14:34
Official
We note your concern and advise that a debt review agreement is binding between you and your creditors. Should you lose your job and not be in a position to pay your monthly instalments, your creditors may give you a payment holiday or decide to terminate your debt review at their discretion.

With regards to the court order message, that was to notify you that we have now filed your debt review application with the court, and not taking you to court for the missed payment. We hope this provides some clarity for you.