1 reviews | Active since Jul 2015
DAMAGED GOODS DELIVERED
Hello Peter,<br> <br> Friday I went to the store to view the lounge suite that I wanted to buy after my decision, I asked Lazarus to please ensure that nothing is faulty prior to delivery so they must please view it thoroughly. Saturday I bought the Buffalo Brown Suede lounge suite from them and again I asked that they ensure that everything is in order prior to loading. On departure I asked Lazarus working for the store and was assisting me where is the other person that will be help carry the lounge suite, I was informed that the driver made arrangements, they don't have their own delivery vehicle or people a private person helps and I had to make payments to the driver directly. When we stopped I drew money and asked the driver where was his helper, he said he was going to get someone from the street and was expecting me to pay the guy. When I got to the vehicle at my place, I noticed the one leg was broken and said I'm not accepting this item, they sent me a new lounge suite yesterday again and it has a small cut in it. Now they expect me to return it on my cost, said they will look at what the damage cost is then might refund me only. I need to explain more but space is limited.
