Demand for my R1500 deposit for Flat A 306, Riverside Place.

Demand for my R1500 deposit for Flat A 306, Riverside Place.

I am utterly annoyed and disgusted by your company. I stayed at Riverside place A306 from February 2017 to February 2018. Before I moved out I sent an email to Leticia telling her that I would be moving out and asked what steps I needed to take to get my R1500 electricity deposit back. She assured me that she would do a meter reading and send me the rest of my money back. It is mow the 10 of May 2019 Over 2 and a half months later.

I have called Letitia countless times and all I have gotten is story after story after story. The stories range from she will call me back (which she never does) to she will send me an email, also another thing she never does and that my money will be refunded but guess what? It has not been! Do you mean to tell me that your company expects me to be the one calling and not get my money back? I have lost count of the empty promises and I am annoyed to the core. This morning when I called, one of your staff even dropped the phone on me.

If you carry on treating me like this I will go on to Hello Peter, Social Media and the Ombudsman I will make sure that people know of your ********** ways. Letitia has all my details, my number, my account number and flat details. She read them out to me this morning and said she would call me back in 15 minutes. That was at 8:30 It is now 9:45. So, how hard is it for her to send the reading and the rest of my deposit. I demand answers and I demand them fast! I am done being taken for a fool by you.