HV
Hendricus V

1 reviews | Active since Nov 2020

05 Nov 2020, 22:43

They don't care about paying customers

I currently have the same problem. Ordered and paid my equipment 31st August. Was told I will receive it mid December. Got an update (5 Nov) today that said I will only receive it end of January 2021. That means I will be waiting 5 months for something that has already been paid in full.

I responded to the email immediately after receiving it asking why the sudden delay, since everything was still on schedule a couple of weeks ago. Got no response.

All of a sudden nobody can answer their emails. Never had that problem when I wanted to hand over my money. Once money is received you get ghosted on queries.

From other reviews I've read, I get the feeling that my order which was due early December, was given to someone else and I'm the schmuck that has to wait for new stock that will hopefully arrive in January 2021.

Everybody complains that jobs are scarce, but when they do have it they care so little about it that they treat paying customers like ****.

I honestly hope that Force USA get a different distributor for South Africa (Mifitness comes to mind). Their equipment is fantastic, but Fitness Network are not the people to distribute it in SA.

I'm not asking for special favours, only for you to do the right thing.

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