Poor service to home owner of a treadmill.

We have a TurnTuri treadmill (that we got from a family member) and it cut-out while I was running on it, and then it couldn't power back on again. So we contacted Fitness Network. They sent Neville to come and look at it on the 7th of March. The call-out fee was R850. Neville said that the motherboard might (might!) be the problem. He would first have to order a new one, and then come and test it. He also kept on saying that the treadmill was 25 years old. However, the family member said they had bought it after 2006 when they had moved to Gauteng.

On the 11th of April I emailed them asking for some feedback. Basil Clark rep**** that he would look into the matter and get back to me ASAP. Well, it is the 25th of June today and I haven't heard anything. Basically, we paid R850 for someone to tell us that there was something wrong with the treadmill, -but we had known that already.