Neglecting and no Interest to help
<p>Fitness network is the importer of a specific brand of gyming equipment called Powertec.. I asked the General Manager of Fitness Network to help me in sourcing these products for me and my client... I was given alternatives to these items due to the fact that they did not have stock on hand and these alternatives was nothing close to the items I requested... I said to Basil Clark(General Manager) that he should rather quote and give me a lead time on the items requested. His response was that he doesn't have a container coming in with the gyming equipment... Not giving any indication of what it may cost or when we might expect it to arrive? it has been a constant struggle to get information from them and it seems like he doesn't even want the business or even to help a person....</p> <p> </p> <p>I am stunned by this kind of service even through struggeling times like these in this economic state... PLEASE DO NOT ASK THEM FOR ANY KIND OF SERVICE.... THEY DON"T NEED THE BUSINESS</p> <p> </p> <p>Regards</p> <p>Jurie </p>
Alright... Fitness network responded and explained why it is difficult to supply these items to me and that they would rather supply me with the best alternative...
Misscomunication led to my frustration and the more I tried to figure out why they can't supply me with the required items the more I felt that they didn't want to help me... until the Jaco Gouws of Fitness network explained to me the situation and all came clear.
Thank you Jaco. I really do appreciate your feedback... and for setting things straight.
Regards
Jurie
Alright... Fitness network responded and explained why it is difficult to supply these items to me and that they would rather supply me with the best alternative...
Misscomunication led to my frustration and the more I tried to figure out why they can't supply me with the required items the more I felt that they didn't want to help me... until the Jaco Gouws of Fitness network explained to me the situation and all came clear.
Thank you Jaco. I really do appreciate your feedback... and for setting things straight.
Regards
Jurie
