LB
Lynn B
1 reviews | Active since Nov 2018
25 Jun 2021, 16:56
Poor service and communication
I had the a very disappointing and horrible experience with Fitchef. Poor regard for their clients and poor communication. I have been a consistent and loyal customer, however I will no longer be purchasing from them and will no longer recommend Fitchef.
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Thyme FitChef's replyOfficial
06 May 2024, 14:19Hi there Lynn,
Firstly we would like to apologize for your poor quality and service received from FitChef.
On a positive note, FitChef is under new ownership, hence the name ThymeFitChef.
We have our own state of the art manufacturing facility, now we are in full control of the production process. Thus ensuring a higher standard of quality, standardization and portion control.
We have reworked and improved all meals as well as sourcing only the finest ingredients. We have improved our customer service, offering a speedy, personalized and interactive customer experience.
In addition to all these positive improvements, we have partnered with a frozen courier service, providing live updates straight to your door, to increase your convenience experience.
Please contact us on: *** or we will contact you to please allow us the opportunity to make it up to you.
Firstly we would like to apologize for your poor quality and service received from FitChef.
On a positive note, FitChef is under new ownership, hence the name ThymeFitChef.
We have our own state of the art manufacturing facility, now we are in full control of the production process. Thus ensuring a higher standard of quality, standardization and portion control.
We have reworked and improved all meals as well as sourcing only the finest ingredients. We have improved our customer service, offering a speedy, personalized and interactive customer experience.
In addition to all these positive improvements, we have partnered with a frozen courier service, providing live updates straight to your door, to increase your convenience experience.
Please contact us on: *** or we will contact you to please allow us the opportunity to make it up to you.
Thyme FitChef's reply06 May 2024, 14:19
Official
Hi there Lynn,
Firstly we would like to apologize for your poor quality and service received from FitChef.
On a positive note, FitChef is under new ownership, hence the name ThymeFitChef.
We have our own state of the art manufacturing facility, now we are in full control of the production process. Thus ensuring a higher standard of quality, standardization and portion control.
We have reworked and improved all meals as well as sourcing only the finest ingredients. We have improved our customer service, offering a speedy, personalized and interactive customer experience.
In addition to all these positive improvements, we have partnered with a frozen courier service, providing live updates straight to your door, to increase your convenience experience.
Please contact us on: *** or we will contact you to please allow us the opportunity to make it up to you.
Firstly we would like to apologize for your poor quality and service received from FitChef.
On a positive note, FitChef is under new ownership, hence the name ThymeFitChef.
We have our own state of the art manufacturing facility, now we are in full control of the production process. Thus ensuring a higher standard of quality, standardization and portion control.
We have reworked and improved all meals as well as sourcing only the finest ingredients. We have improved our customer service, offering a speedy, personalized and interactive customer experience.
In addition to all these positive improvements, we have partnered with a frozen courier service, providing live updates straight to your door, to increase your convenience experience.
Please contact us on: *** or we will contact you to please allow us the opportunity to make it up to you.