TB
Toni B
1 reviews | Active since May 2022
03 May 2022, 11:29
Fitchef delivery time
Hi this is the first time I have ordered from Fitchef I ordered my food on the 20th April 2022, and I’m still waiting for my order, I think I’m going to die from starvation by the time I receive my ordered, I would not recommend them due the the delivery time on the food, and ordering food and having to wait this long not sure on the condition I’m going to end up getting my order, well have to see once I have received my food. But to wait this long for a food order is ridiculous .
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Thyme FitChef's replyOfficial
07 May 2024, 15:23Hi Toni,
Firstly we would like to apologize profusely for your bad experience.
On a positive note FitChef has new ownership, hence the name Thyme FitChef.
We have reengineered and improved quality and taste of all the meals and ingredients.
This has been achieved by owning our own state of the art manufacturing facility, to ensure all quality control and taste profile measures are adhered too.
As well as sourcing only the finest ingredients for our meals, smoothies, juices and snacks.
Our delivery service has also been improved as we have partnered with a frozen courier, providing live updates delivered directly to your door, for added convenience.
Please contact us on: *** or we will contact you, to please allow us the opportunity to make up for your bad experience.
Firstly we would like to apologize profusely for your bad experience.
On a positive note FitChef has new ownership, hence the name Thyme FitChef.
We have reengineered and improved quality and taste of all the meals and ingredients.
This has been achieved by owning our own state of the art manufacturing facility, to ensure all quality control and taste profile measures are adhered too.
As well as sourcing only the finest ingredients for our meals, smoothies, juices and snacks.
Our delivery service has also been improved as we have partnered with a frozen courier, providing live updates delivered directly to your door, for added convenience.
Please contact us on: *** or we will contact you, to please allow us the opportunity to make up for your bad experience.
Best regards,
Thyme FitChef's reply07 May 2024, 15:23
Official
Hi Toni,
Firstly we would like to apologize profusely for your bad experience.
On a positive note FitChef has new ownership, hence the name Thyme FitChef.
We have reengineered and improved quality and taste of all the meals and ingredients.
This has been achieved by owning our own state of the art manufacturing facility, to ensure all quality control and taste profile measures are adhered too.
As well as sourcing only the finest ingredients for our meals, smoothies, juices and snacks.
Our delivery service has also been improved as we have partnered with a frozen courier, providing live updates delivered directly to your door, for added convenience.
Please contact us on: *** or we will contact you, to please allow us the opportunity to make up for your bad experience.
Firstly we would like to apologize profusely for your bad experience.
On a positive note FitChef has new ownership, hence the name Thyme FitChef.
We have reengineered and improved quality and taste of all the meals and ingredients.
This has been achieved by owning our own state of the art manufacturing facility, to ensure all quality control and taste profile measures are adhered too.
As well as sourcing only the finest ingredients for our meals, smoothies, juices and snacks.
Our delivery service has also been improved as we have partnered with a frozen courier, providing live updates delivered directly to your door, for added convenience.
Please contact us on: *** or we will contact you, to please allow us the opportunity to make up for your bad experience.
Best regards,