Urgent request for Charger ignored

Wearable devices have made themselves a huge part of life - both in terms of personal goals for wellness and as a metric for wellness loyalty programmes. I need to get a new charger for my Fitbit Flex and was horrified to see that it can take anywhere from 6 weeks to receive a charger ordered from the many online shopping websites that offer the product. I was told by a friend that Fitbit had local representation, so I should try them rather because it surely would be quicker.<br> <br> I'm sure it would be. If anyone would get back to me!!! It's been weeks and I've heard nothing. I might as well have ordered online!<br> <br> I have now had to revert to getting my old Jawbone back from my mother-in-law and have gone from a Christmas wishlist upgrade to a Fitbit Charge to wanting to switch brands completely since the Support is so poor!! If the lack of interest in spares is a ploy to force people to buy more product, it's backfiring and just erodes customer loyalty.