Pathetic Recall services.

Pathetic recall service of the Ionic.

Registered for the recall in early May and the device was disabled within the hour but now sitting more than 10 weeks without the refund being issued.

Speaking to the refund agent all the steps have been completed and approved but Fitbit has not released the funds for it and any escalations will be ignored as there is nothing wrong with the process.

Having to phone an international line every week just to get the same response and with no way of escalating, the only thing left seems to be legal action.

Fitbit is *****ing from their users and i will never use them again or recommend them to anyone.