Pathetic after sales support from Fitbit

I have purchased a fitbit inspire HR on 1 April 2019 and it stopped working on 8 June 2019. I have tried to contact fitbit via gethuman automated site and there is no option to contact anyone locally telephonically. The fitbit does not charge and when connected it displays smiley face and goes off. The backlight also does not light up.

I am extremely frustrated as I have paid R2000 for this device which I barely used for 2 months. There is no after sales support.