Inferior product/ Poor service levels

I purchased a Fitbit Versa 2 for my daughter 10 months ago. I recently noticed a crack on her screen and returned the device to the manufacturer. I’ve since been notified that Fitbit will not honor the warranty. I have a Garmin And would like to encourage any persons considering investing in a smart or fitness watch to avoid the Fitbit brand and rather invest in a reputable brand like Garmin. Our experience with both the service staff and the quality of the watch itself has been poor.