FITBIT WARRANTY

I purchased my versa 3 from total sports in Claremont who told me that the watch has a 2 yr warranty, should the device fail within the first year the warranty will be held by total sports and should it fail in the second year the warranty needs to be logged with Fitbit via the app.

The first year warranty lapses in September 2022 and I had reported the warranty to Fitbit in October 2022

Absolutely all necessary information was provided and proof that the failed device was not damaged but will no longer switch on if it is not connected to the charger. A CLEAR PRODUCT FAILURE.

I received confirmation that the warranty had lapsed and I am on my own, warranty reneged.

I have escalated and referred my complaint more that once with no response.

SHOCKING AFTER SALE SERVICE