FitBit warning to consumers

<p>I purchased the top of range newly released Fitbit surge watch from Makro in July 2015. 18 months later the USB ****le was not functional and the strap had a bit of wear and tear. Happy that I was out of the 12 month warranty where the whole package would have been replaced (provided that it was in the original packaging)- I wanted to be able to buy a new ****le and pay for a new strap. No can do! - there is absolute no service available in South Africa - The watch cost R4000 at the time- which works out very expensive. How can anyobe sell a product without offering after sales service!</p>