FITBIT VERSA WAST OF "TIME"

My Fitbit Versa which I purchased 4 months ago, overheated while driving in the car. Took it in for repairs/replacement. I have now been waiting for 3 weeks to have my Fitbit Versa repaired/replaced. Each and every time I need to make a phone call to follow up on the process, not the other way around. I had to work through a third party where I purchased the device, but they also only waiting for the supplier (fitbit) to get in contact to either repair or replace the device. A month without my fitness device, starting to think whether I should maybe replace the Versa with another fitness device...maybe Garmen?