Fitbit quality & after sales service

<p>If you are considering buying any fitbit product re-consider. Unfortunately it is too late for me.</p> <p>The fitbit app I would rate 5*, however everything else i.e. hardware & sevice is total *******.</p> <p>Purchased a fitbit surge late November 2016 @ close to R4,000. Returned it on the 24th of April, less than 6 months after I bought it due to a number of issues with the straps. its been three weeks and no boo or bah as to the whereabouts or status of my fitbit despite numerous queries.</p> <p>Congratulations fitbit, if it was your intention to lose me as a client, you have succeeded.</p>