Fitbit has no aftersales service.

My husband gave be a Fitbit Versa Lite as a Christmas gift in 2019 and exactly 2 years to the day it completely stopped working . I suspect the battery gave in. I see in the US that the battery can be replaced but Fitbit in South Africa said that if I had handed the device back just before the 2 year extended warranty was up , they would have replaced it. Firstly this was over the Christmas weekend so no shops open and secondly I live 160km from the nearest Cape Union Mart who are the current agents. I managed to get the device into Cape Union Mart early January . The answer from Fitbit is that they do not repair . A rather disappointing approach by a supposed top brand Smart Watch. One would not expect the device to only last 2 years and no after sales service. My advice, do not buy Fitbit . I have now gone for Garmin who do provide after sales service.