FitBit does NOT care about loyal customers!

My laptop was ****** in March and my FitBit charger was plugged in. Since early February I started looking for chargers sold separately - going from shop to shop. End of Feb I started contacting Fitbit as my device cost nearly R3000 and was now useless. On 5 April I got a useless e-mail stating that my complaint has been received and will now be read. Today is 20 April and I hear NOTHING! I used to market your devices but now I feel ashamed that I recommended it to anyone.