1 reviews | Active since Jan 2021
Fitbit and Versa 2 *******
So I bought a Fitbit Versa 2 in October 2019. It was my second Versa, after I had the first generation, which served me well for a couple of years until I cracked the screen, so I decided to replace it with the newer Versa 2. Anyways, on Dec 24, 2020, I was washing some dishes and briefly submerged m Versa 2 into the water....and low and behold, in 10mm of water, the Versa 2 stopped working, despite a 50m claim made by Fitbit when you buy the product. What a bunch of *******....and try and get some assistance from the company Fitbit!! Forget about it...they have no interest in helping. Firstly they responded in a language other than the language I enquired in, and once I translated the message, it was not relevant to my complaint at all....I again asked for support, only to receive an abrupt message that the product was out of warranty and they could no longer assist. Have to tell you that Fitbit is probably the worst product you can buy when it comes to durability or customer support. There are a bunch of activity watches available on the market, do not choose Fitbit product...you will be disappointed.
