Fitbit after sale service shocking

I received my Fitbit Versa in May 2018, and loved it. This week, I realized there was a crack on the screen. My watch is still under warranty, but Fitbit has told me that physical damage is not under the warranty. I have contacted Fitbit and they have informed me that there are no Fitbit repair centers, and I find this completely ridiculous. I purchased, what I thought was a good product, and now having being told there is no way to fix my screen, I will never recommend Fitbit to anyone nor will I purchase another Fitbit product.