DO NOT BUY A FITBIT. Faulty product. Zero customer Support. Complete waste of money.

If I could give zero stars I would. DO NOT BUY A FITBIT! I bought a brand new Fitbit Charge 2 today. Straight out of the box I was unable to get it to pair with either my cellphone or laptop. After multiple tries failing I contacted their support team and the best they could tell me was that I should try and return the device. While trying to solve the problem myself I read many forum entries online where I found that lots of other people had experienced the exact same problems as me. None of them found a solution to any of the problems and most of them had the same experience as me where they were told by the Fitbit support that they should try and get a refund/replacement.