Damaged fitbit strap redeemed

<p>My fitbit is 6 months old and purchased from Dion's Wired. Returned it as I wanted the strap repaired and was told that only electronic parts of watch were under guarantee and not the strap.</p> <p>I mailed Fitbit in the UK on Sunday 5th February 2017 and got an email reply within 5 hours..... on a sunday. By monday morning I was advised a replacement was in the mail to me from Dublin. It arrived today on the 10 February 2017. This is marvelous service. Thanks Fitbit</p>