***** sign ups , no cancellation and charge during lockdown!

I signed up end of January 2021, I asked if there was a joining fee or additional fee and was told by the one worker no, just the key fee and I must have R399 ready in my account for the first debit order coming off on the 1st of Feb.

I then get a call at 7pm at night from the same rep to say I must have additional money for a once off maintenance fee ! Quite a cheek to advise late after. The other manager finished off the paperwork , I was not advised the contract nor had seen it being 36 months, I did not receive my copy of my contract until 6 months later..their email address was faulty and I had to message on Facebook to get the correct one.

I saw the 36 months was written in hand writing.

I thought the contract was month to month , or year to year.

I even had to pay when the gyms were closed due to lockdown regulations.

And would only get a credit of 6 months free gym at the end of my contract.

If I cancell I have to pay 30-40% of the remaining months. Absolute nonsense.

It is covid and such a small gym , can't even get to use the machines in durban north besides the running machine which constantly shut off. So I had to go to the classes just to get a work out.

This gym also deleted and blocked me and all my family members off Facebook whenever I'd try comment or complain or ask for help.

They quick to take your money and lie to sign you up but slow when it comes to customer service !

Now I pay R399 a month for nothing during covid. I can't even guararentee I'm getting paid next month again due to Loss in sales at work and yet I must pay this gym to avoid legal action.

Never again.