1 reviews | Active since Sept 2020
Disgusting thieving service from Fit24 gym
I've never had more appalling service in all my life. The Manager "Gert" was rude, insulting, condescending and showed zero ethics. Due to the poor communication of this gym. I had checked their site in Early April which stated that they were closed and if we cancelled the Direct debit our contract would be extended. I was not at work at this time and decided this would be best. Upon entering the store I ask them about this to which they explain the policy has changed. And they expect me to pay for the 6 months I didn't use there gym along with a R100 fee for each debit missed. The manager was disgustingly rude and shouldn't be fit for a management role. He also then states my account will be suspended until I pay for something I didn't receive and for communication that wasn't sent to me. Their website was recently updated with this offer how is this fair? Money greedy business if I've ever seen one. I recommend that no one should take up service with them they care very little about their customers.
