CLASSIC DEBIT *****

Hi all,

Trust you're well,

I did a 1 year agreement with the gym, paid up my agreement and in person handed in my cancellation at the front desk, back then it was at the Crescent. This account was cleared up at the beginning of 2019, it is now ending of 2020 and I decide to rejoin, to my surprise they had been debiting my old back account for almost 2 years, as a business this is ********* because as a customer i did not use your premises during this time. I have been dealing with Melissa Burczak, Regional Admin Manager / HR, they have since wiped out the older account, however i have an issue with the fact that the company refuses to waive of my card fees and give me a better price despite the fact that they have tarnished my financial well being by handing my account over to collections in vein, I am going into the gym on the 5/11/2020 to pay R120 card fees and a R241 premium WHICH I AM NOT HAPPY ABOUT! This is classic debit ***** and I will be taking legal action if the card fees are not waived off and i want a more reasonable price month to month. This is hindering my progress because i expected to start over 2 weeks ago.

UNHAPPY CUSTOMER