1 reviews | Active since Jan 2017

10 Jul 2023, 12:54

Annoyed

I am extremely annoyed with fit24 – I have not been to gym from April and have not made payment for the debit , I am willing to make payments for the outstanding amount of R897 however am told about another fee I was contated some time in May and was advised that I had to make payment , which I requested the consultant to send me and email with bank details to make payment , I never received that email – I reached out via Instagram to ge details and got email this morning from a Roelien Marais who basically responded to me ad was not helpful at all , I advised that I will not be paying a R300.00 for the fact that I was not going to gym – and I requested to pay R897 and cancel if that’s how u guys do business – Basically what Rolien is Saying is Lose a customer and waiver that silly fee of R300 – I was going to transfer the R897 and continue to gym however fit24 would rather lose a customer ( Which I am perfectly fine with ) I am very annoyed ….Also I asked her to get her staff member to produce the email that was sent to me to pay the debit outstanding … I need this looked into – I am willing to pay R897 and continue to gym or otherwise pleas cancel my contract.

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