1st time experience

Lots of complaints for my 1st time at this gym. Just signed up on Saturday with the friendliest consultant i come in this morning to the worst ever experience at a gym in the 30 years o have been training, no assistance whatsoever no air-cons in the ladies change room & some parts of the gym. No water dispenser anywhere and no body to speck to or even contact since I was there at 5.30am I am appalled and also the lockers in the change room I can know over with my baby finger pulse it’s as small as a lunch. If I had to rate this gym currently I would give it a -2