DH
David H
1 reviews | Active since Apr 2012
07 Dec 2021, 14:30
Fit Time is a total ****, stay away!
Fit time aka fittime.co,za aka Brand Hubb (Pty) Ltd is a total ****!
I have ordered a Fitbit charge 5 on November 17th. The item was supposedly in stock. After about a week I canceled the order for nondelivery.
I was promised a refund, but almost two weeks later and still waiting.
They have not rep**** to a single email and when I call their number I was promised a callback. Needless to say, the callback never came, nor has the refund of R 3500.
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Replies (1)
Fit Time's replyOfficial
08 Dec 2021, 16:50Hi David
Our sincere apologies that you didn't receive your refund timeously.
As communicated, it was an error on our side and as soon as it was brought to our attention yesterday, the matter was resolved.
Proof of refund was emailed to you on the 8/12/2021.
Kind regards
Charne
Fit Time Support
Our sincere apologies that you didn't receive your refund timeously.
As communicated, it was an error on our side and as soon as it was brought to our attention yesterday, the matter was resolved.
Proof of refund was emailed to you on the 8/12/2021.
Kind regards
Charne
Fit Time Support
Fit Time's reply08 Dec 2021, 16:50
Official
Hi David
Our sincere apologies that you didn't receive your refund timeously.
As communicated, it was an error on our side and as soon as it was brought to our attention yesterday, the matter was resolved.
Proof of refund was emailed to you on the 8/12/2021.
Kind regards
Charne
Fit Time Support
Our sincere apologies that you didn't receive your refund timeously.
As communicated, it was an error on our side and as soon as it was brought to our attention yesterday, the matter was resolved.
Proof of refund was emailed to you on the 8/12/2021.
Kind regards
Charne
Fit Time Support