Dissapointed

My partner and i were hoping to have a lovely lunch here on Valentines day but were very disappointed. As locals we often attend this restaurant and despite the lovely atmosphere and live music, i cant say we were happy with the quality of the burger patties - which was definitely a down grade from previous visits. The patty tasted very different, and the texture was funny , not firm enough. On top of that - while eating his burger my partner found a small piece of plastic.. At first we thought we wont make a fuss , instead we will carry on eating and inform the waiter when we are done. However after my partner pulled out a second bigger piece of plastic we decided to complain. Once the manager arrived we asked her about the patties and she informed us that they still buy their patties from the same supplier. We then showed her the plastic pieces we found , she apologized and offered another burger. Unfortunately at this point my partners appetite had dissipated so he declined the offer, to which the manager offered a drink on the house. My partner kindly declined the beverage offer and asked for a discount on his burger instead. To our dismay - the manager only gave a 25% discount on a burger that had plastic in it!! Now to do this when our date had already been ruined by plastic in our food was appalling - we expected at least 50% discount as this is PLASTIC that we found ,after all . The excuse was that they put plastic between the patties when storing them and that's obviously where it must of come from. I would suggest ensuring that the patties are prepped and cooked properly before sending out to a couple ON Valentines Day. And to look after your locals better as this experience was appalling and we've never had such issues before