Zero stars for fishaways umgeni road

Fishaways umgeni road has the worst staff, stubborn as hell why on earth do people employ individuals who are not happy to do their job, and terrible food i had purchased a meal recently that took so long to get even though i used the drive thru and me assuming that it took so long because the food would have been freshly prepared but unfortunately not the fish had scales and the calamari was like rubber ive never seen calamari that looked and tasted so bad i had pictures of my meal i contacted the store via messenger and i got called back by the owner who apologised but couldnt refund me because i didnt bring the meal back i live far away travelling back to the store would have costed me more than that ****py food they serve, we pay for food and we expect quality when we complain we are not looking for a free meal we are making you are aware of the quality of the food you should be serving if you do things right the first time there wont be a need for us to complain, please catch a wake up umgeni road fishaways