Worst service ever

Tonight I had the most terrible experience ever at fish aways. I ordered online from your Queenswood branch. As I am sick. I ordered 4 meals, a large chips and creamy lemon sauce. When the driver arrived with the food, there was one meal missing, and everything was squashed, and half the food hell out of the take away container. When i told the driver, his responce was phone them. So I did. The call got dropped, so I got in my car and drove there. They were friendly and made us fresh food and offered us a 2litre colddrink to apologise. But then, when I got home, they again got the order wrong. The chips where missing. So I drove back again. And they gave me the chips. So I wasted 2 and a half hours to sort this out. I wasted a delivery fee and petrol. All this could have been avoided if only the orders get checked properly. For all the money wasted I could have cooked my family a meal or even go and have a sit down dinner. I do appreciate the fact that Mavis apologised for the mistake. She said she would ask the senior manager to contact me. But I doubt that is going to happen. We love Fishaways but after this experience, I don't know anymore.