Worst experience from Fishaways
I have never felt so ill treated like the way i was treated today by fishaways call centre and fishaways Musina. I called the call centre and they said i can place an order with them which i did. She said my order is R60 which is not eligible for a delivery and i need to add atleast R5 so that o can get a delivery. I then asked her to add Calamari on my order ,she then said the order will be R79.90 and it will be delivered in the next 30 to 40 min.
After a few minutes,i got a call from fishaways in musina,the lady that called me from musina now changed the price and said the order will be R140. And i said lets remove the Calamari then, she said the order is now R69.90 and is not eligible for a delivery , i need to order something from R100 then il get a delivery. I then told her that her story is different from the call center lets rather cancel the order.
After 2 minutes ,another guy from fishaways Musina called me and said the was a misunderstanding of the order with the previous lady i spoke with, he then told me to tell him what i want. Which i did,he the said my order is less than R80 which means i am not eligible for delivery.
All this 3 people from fishaways told me 3 different stories. Mind you all of this is happening just a few minutes before my lunch time which means now i wont have food to eat during lunch because the people i ordered with have failed to help me as a client.
I will never refer anyone to fishaways after this. Such a bad experiemce from such a good food restaurant.
