TS
Tracey S

1 reviews | Active since Dec 2015

06 Sept 2018, 16:02

Worsed service ever

I placed an order at fish aways at 12:50 for 15:30 and the order was never delivered on time. No one bothered to call me to inform that they are having a problem with deliveries. I called them at 15:45 to find out what the delay could be. A manager told me that they are short of drivers and she doesn't know what I want her to do. Is the 2nd tome I'm experiencing this issue with the same company.

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Replies (1)
Fishaways
Fishaways's reply17 Sept 2018, 12:34
Official

Hi Tracey, your comments have been received by our Customer Care. Kindly send us the branch name so we can escalate to the store and the area manager.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Fishaways Team

Customer care line: ***