1 reviews | Active since Mar 2009
What a *******!!!!
I can bet you my bottom rand that you can ask anyone that is accustomed to the service that is rendered at Celtis Ridge Fishaways and Steers. Slow would be the general description of their modus oparande. Now being part of the enabling public I can sadly say I am used to it and my complain on this will remain shallow about this up to this day. I have no reason to suddenly get excited about it this late. Anyhow 19: 10 pm, 18/06/2018 order 148 gets placed by me. To my surprise this cashier(I am guessing Patricia is her name based on my slip,But that usually does not mean much) says my expected waiting time is 5 minutes. You can guess that by my experience with this franchise this was a never heard of before. So I timed this because I really wanted to amuse myself with a positive client experience. Well least to say 12 minutes went by and with no complain from me I took my order. I showed the cashier my slip and timer she apologized for the unrealistic promise and all would have been well. Here is the thing guys. My order was mere XL chips. I am a accustomed to ordering it as a regular patron in that store. Now to get home to find that I actually was given a large portion,well disguised in a big packet is a complete *******. This I will no accept in any way form or shape. It may be little money I contribute to your profits but I can actually manage not buying anything from you guys. This is most unacceptable and not welcomed at all. SIES!!!!!!!!!!!!
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team.
Best regards,
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team.
Best regards,
