Wait long and receive cold fish

Ek is Afrikaans, maar gaan probeer Engels skryf dat meer mense dit kan lees. I am very busy. I did not have time until now. It was awhile back. It is bad that I do not have date and time. Sorry for that. I stay in Fochville. A transformer blew. I was 12 hours without electricity. I decide to buy a take away at Fishaways. They told me they don not have calamari but will give me fish nuggets instead. That was fine. I first waited for about 45 min if not longer. When I receive my food the hake and rice was cold. I do not have electricity. I can not warm it up. If I must wait so long. They could give me the cold fish at the beginning. I will not support them again. It is unacceptable.