1 reviews | Active since Aug 2011
VERY DISSAPPOINTED
I placed an order for delivery from Fishaways. The site directed me to the Glenwood store and I placed my order and paid for it. I received an email and an sms telling me that my food was order had been received and that my food was being prepared. Then I received a phone call telling me that "sorry they don't deliver to my area - there's a problem with the site." I have been trying to enquire about my money being refunded to no avail. The most I receive is "sorry I'll call you back in an hour. Never going to happen. If you phone back again the manager is never in......... Nothing but a bunch of ******!!!!!!!
Thank you very much for taking the time to report your experience with our Glenwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Best regards,
Thank you very much for taking the time to report your experience with our Glenwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Best regards,