DZ
Dries Z
1 reviews | Active since Sept 2015
15 Sept 2015, 14:27
very bad service and damaged goods
Ordered Paella at a price of R 59.99 ZAR at approximately 12h35 Tuesday the 15 September 2015. After numerous calls the food was delivered at approximately 14h00 on the same day in a very bad state i.e. container shaken, food spilled out into paper bag and what was left in the container was not clearly recognisable and ice cold!!
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Fishaways's replyOfficial
17 Sept 2015, 10:32Hello Driezo,
Thank you very much for taking the time to report your experience with our Polokwane Library Gardens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Polokwane Library Gardens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Fishaways's reply17 Sept 2015, 10:32
Official
Hello Driezo,
Thank you very much for taking the time to report your experience with our Polokwane Library Gardens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Polokwane Library Gardens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care