JP
Johannes P

1 reviews | Active since May 2018

17 May 2018, 18:16

Very bad quality

16-05-2018 at Rustenburg Magalies view bought an platter for two and it were very good. 17-05-2018 Rustenburg Square bought a platter for two again and it were tasteless, bad quality and received it in a platter for one box al squashed in. Is it worthwhile to go to Square Fishaways, my opinion I don't think I buy from them anytime soon.

0
Replies (4)
Fishaways
Fishaways's reply18 May 2018, 17:20
Official

Thank you very much for taking the time to report your experience with our Rustenburg Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store, as well as our Customer Care, will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Fishaways Team

Customer care line: ***

Best regards,

JP
Johannes P's update19 May 2018, 11:47
Reviewer Update
Have been offer a free platter for two at 4pm 19/05/2018 will give feedback of results
JP
Johannes P's update19 May 2018, 17:30
Reviewer Update
Great improvement on quality. From what I have ordered from Fishaways before if I would rate it fom a scale 1-10. Fish: 9 Prawns: 10 Calamari: 6 Rice: 5 Chips: 3 Coleslaw: 8 Great improvement and wil update my review with next purchase. Note I'm not a fan of Fishaways chips but that is of no importance to me as I'm there for the the fish and more.
JP
Johannes P's update05 Aug 2020, 11:51
Reviewer Update
Last few times I experienced beter services and quite good food quality much beter than most takeaway places.