mZ
mpho Z
1 reviews | Active since May 2012
23 Jun 2015, 08:29
very angry
i went to fishaways on saturday and brought a meal that comes with fish, rice and coslow. when i got home, the coslow was not included included, called them and spoke to the so called manager, who told me that it doesnt matter as the coslow they were gonna put is little anyway. m really angry as he does not seem to get that it messed up my meal. and the attitude he gave me. . then he told me i can come get my coslow the next day really?? is that how you treat your customers fishaways???
Helpful (0)
Replies (1)0
Replies (1)
Fishaways's replyOfficial
23 Jun 2015, 11:35Hello mphozagp,
Thank you very much for taking the time to report your experience with our northmead square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our northmead square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,
Fishaways's reply23 Jun 2015, 11:35
Official
Hello mphozagp,
Thank you very much for taking the time to report your experience with our northmead square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our northmead square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,