LG
Leslie-Ann Gray
1 reviews | Active since Feb 2019
01 Apr 2019, 18:57
Undercooked calamari from fishaways
We purchased a calamari and hake combo and one hake wrap.
1. The calamari was undercooked and was not edible. 2. The hake wrap was a calamari wrap after placing an order for hake.
I emailed them and till this day no response.
Very disappointed.
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Fishaways's replyOfficial
09 Apr 2019, 15:33Hi Leslie-Ann
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Fishaways's reply09 Apr 2019, 15:33
Official
Hi Leslie-Ann
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***