jP
jolien P
1 reviews | Active since Dec 2015
03 Dec 2015, 13:36
uncooked food
Yesterday, 02/12/2015, MY daughter and i went to fishaway's, I ordered a large hake and chips and the paella,<br> the hake and chips was a sit in and the paella was a take away, I took it home and when i took it for supper the rice and vegetable was not cooked, it was like soaked rice and uncooked veg mixed and to top it off there was a muscle shell in it, really terrible and has put me off from fishaways and a waste of my money
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Fishaways's replyOfficial
04 Dec 2015, 12:44Hello JOLIENJENNY,
Thank you very much for taking the time to report your experience with our Chatsworth centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Chatsworth centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Fishaways's reply04 Dec 2015, 12:44
Official
Hello JOLIENJENNY,
Thank you very much for taking the time to report your experience with our Chatsworth centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Chatsworth centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care