1 reviews | Active since Jan 2012
unavailability of options
On the 12th may i went to Bracken city branch to buy fish from fishaway, knowing that they always have option for fried or grilled fish but to my surprise i was told that the F1 meal option does not come being grilled, i was forced to buy larger amount of meal or their promotion or rather expensive meal from fishaway if i needed to have a grilled fish. Im really disapointed with the fact that you need to have a good fortune to eat healthy food from fishaway as we are not allowed to have grilled fish if you only have budgeted amount with you. Does it mean we are pushed to eat their oily fried fish just because i only R30. if thats the case why it not stated on the menus that R30 or cheap meal are offerred unhealthy. seriouslyyyy<br>
Thank you very much for taking the time to report your experience with our Braken city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Braken city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care