1 reviews | Active since Aug 2018
To late for Fishaways/steers
I am officially done with Fishaways and Steers Blue hills. On Friday My food arrived 3hours later at 23:00 and was not to my liking at all. Today I order paella and I receive rice with pieces of fish and shrimp on top it hasn't been prepared togather to make a paella. As if that's not enough hlf of the rice is in the bag. I am heart broken and feel that delivery customers are held at ransom and treated as though we are being done favors. We pay for this food and we are protected by the consumer protection Act against this kind of Abuse. Famous brands should step in and the franchise should be closed if they are not coping. You are letting us down
Thank you very much for taking the time to report your experience with our Blue Hills branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store, as well as our Customer Care, will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Customer care line: ***
Thank you very much for taking the time to report your experience with our Blue Hills branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store, as well as our Customer Care, will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Customer care line: ***